YOUR CX TOOLKIT
YOUR CX TOOLKIT
Navigate CX is a digital knowledge and education ecosystem to help ambitious individuals progress their career in the fields of Customer Experience and Customer Service.
We have a number of different membership packages available, please click here
You’ll find all of the courses available for your membership package available below:
For Silver membership, click here [goes to programmes/events page filtered for Silver]
For Gold membership, click here [ goes to programmes/events page filtered for Gold]
For Platinum membership, click here [goes to programmes/events page filtered for Platinum]
Your E3 ticket didn’t just give you 3 months to access all keynotes, panels and breakout sessions from the 2 Conference Days, it also gave you a complimentary annual CXSA Silver Membership. This gives you ongoing access to the NavigateT M CX portal and loads of other great stuff. Click here to see all the benefits of being a CXSA Silver Member [goes to membership packages page]
If you haven’t activated your complimentary membership yet, click here [takes them to a simple activation page which then gives them a tour of the portal and highlights Silver areas].
If you’d like to upgrade your Silver membership, please click here [to upgrade funnel]
Through CXSA Group, CXSA Middle East offers a range of:
● Customer Experience Certification programmes with expert practitioners and next
● Specialist Signature Series Masterminds & 2-Day programmes with leading subject
matter experts and practitioners
● Live and on-Demand webinars, round tables, events and other learning opportunities
All Certification and Signature Series programmes include a complimentary CXSA membership, including greater access to the Navigate CX digital ecosystem.
For a full list of all of our Programmes click here [goes to programme page].
One to One feedback and critique is available through optional coaching programmes with our expert faculty of international coaches and practitioners at CXSA Group.
Specialised Groups aligned to the various certifications are available for members completing any of our certification programmes and provide the opportunity for valuable peer feedback and networking.
For the best experience, we recommend an internet-enabled device such as laptop, tablet or smartphone with the latest OS and browser.
You can upgrade your subscription / membership at any time by visiting [ to upgrade funnel]
If you wish to cancel your membership please let us know here[emailwithautosubject
We offer a full money-back guarantee for product purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase.
After the 14-day period you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.
All programmes are non-refundable from 21 calendar days prior to the programme start date.
If you have any additional questions or would like to request a refund, feel free to contact us
Customer Experience & Service Association (CXSA) Middle East is an inspired and empowered community of Customer Experience and Service Professionals dedicated to the needs of the GCC region delivering accelerated impact for people and organisations.
We equip and empower our members to translate their knowledge and capability into sustained business impact straight away. Our members have access to:
a community of practitioners, experts, mentors and thought leaders to inspire ideas, new thinking and change.
an exciting and engaging event programme covering the length and breadth of the customer agenda with opportunities for members to connect.
the Navigate CXTM portal, our digital knowledge and education ecosystem. CXSA Middle East is part of CXSA Group Ltd.
You can find out more by visiting our website www.cxsamiddleeast.com
The CXSA Curriculum is certified by the Customer Institute. Participants can become certified by successfully completing the certification programmes offered PLUS any associated assessments.
Certification programmes are clearly identified with the programme description.
For a full list of our Certified Programmes, click here [ goes to programmes page filtered for Certified programmes]
CXSA offers programmes from beginner right through to master and leader options for more experienced practitioners. We also offer certifications in a number of associated areas like Customer Service, Patient Experience etc.
For a full list of our Certified Programmes, click here [goes to programmes page filtered for Certified programmes]