KNOWLEDGE - PROFILE - OPPORTUNITIES

 

  • Learn from the expertise of others; enable others to learn from you

  • Take part in podcasts, conferences, discussions and debate

  • Influence the conversation

  • Have your expertise recognised

  • Network with your peers and thought-leaders

  • Achieve your potential

YOUR CX TOOLKIT

NavigateCX is an ecosystem to help ambitious individuals progress their career in the field of Customer Experience & Customer Service.

Certification Programmes

Introducing the most advanced & comprehensive Customer Centricity Education Curriculum in the industry - world class training supported by online lessons and virtual workshops led by global CX experts, practitioners & thought leaders.

 

 

 

CXSA Membership

Build connections with industry peers & thought leaders - Participate in discussions, webinars & interest groups - Access to exclusive webinars, events & conferences - Industry news, thought leadership articles & white papers, videos & interviews, tools & resources.

 

CXSA Signature Series 

A range of 2-day programmes offering deeper learning across a number of specific themes with leading subject specialists. Each is grounded in the core principles & approaches from our Certified Curriculum whilst also expanding into particular areas of focus in much greater detail to build additional capability & expertise.

 

Recognition and Awards

A range of awards, recognition opportunities & profile-building showcases that spotlight excellence & next practice across the Experience Ecosystem: from Customer Experience, Patient Experience & Customer Service through to CX Leadership.

 

Conferences, Webinars & Events

 

Take part in discussions with industry professionals - Participate in interactive polls, surveys and online chats - Access to special webinars, forums and interest groups - Receive exclusive promotions, discounts & earlybird offers.

 

 

Learning Resources

 

 

CXSA members get access to White Papers, Case Studies, Thought Leadership Articles, Books, Discussion Forums, Online Courses, Certification Opportunities, Learning Labs, Career Mentorship and a whole lot more.

YOUR CXSA MEMBERSHIP

Choose your plan

SILVER

Personalised Profile

NavigateCX Newsletter Subscription

 

Access to Groups

 

On-demand Digital Webinars & Workshops

 

Career Path Canvas

 

Career Navigator Toolkit 

 

MarketWatch Reports

 

Knowledge Archive

 

CX Store discounts

 

E3 Conference & Awards Discounts

 

 

 

 

 

12-month membership $249.00 annually Special Launch offer $99.00

 

GOLD

All the benefits of Silver plus

Promote your event 

 

Start your own Public Group 

 

Attend Mastermind groups 

 

Discounts for on-demand Signature series workshops & masterclasses 

 

CXSA Practitioner Toolkit 

 

Additional CX Store discounts 

 

Access CX Career Advisor &

Accelerator Packages

 

Premium E3 Conference & Awards

offers & discounts 

 

Access the NavigateCX Jobs Board

(coming in 2021)

 

 

 

 

12-month membership $699.00 annually Special Launch offer $299.00

 

 

 

PLATINUM

All the benefits of Gold plus

Manage your own Private Group

 

NavigateCX News Page Spotlight

 

Apply to become a NavigateCX Newsletter contributor

 

Appear in MarketWatch Report

 

CX4 Event Series Showcase

 

Additional Discounts for On-demand &Live certification programmes, workshops & masterclasses

 

Exclusive E3 Conference, CXSA Awards & CX Store offers & discounts

 

 

 

 

 

 

 

12-month membership $1499.00 annually Special Launch offer $699.00​

 

Education is our passport to the future, for tomorrow belongs to the people who prepare for it today.  

Malcolm X

Frequently asked questions

Here are a few answers to our most common questions


WHAT IS NAVIGATE CX​?

HOW DO I SUBSCRIBE/BECOME A MEMBER?

WHICH COURSES ARE INCLUDED IN MY SUBSCRIPTION?

WHAT HAPPENS AT THE END OF MY E3 CX 2020 ACCESS PASS?

WHAT PROGRAMMES DOES CXSA OFFER?

CAN I GET FEEDBACK/CRITIQUES ON A ONE TO ONE BASIS?

WHAT DO I NEED TO GET STARTED?

CAN I CHANGE/UPGRADE MY SUBSCRIPTION?

WHAT IS YOUR REFUND POLICY?

WHO IS CXSA?

IS CXSA ACCREDITED?

WHAT LEVEL DO I NEED TO BE AT TO GET CERTIFIED?

OTHER OFFERS

SPECIAL OFFER!

CONTACT US